Terms & Conditions

Effective Date: 01 April 2026

Introduction

Welcome to Tecbird Japan IT. These Terms and Conditions govern your use of our website and the purchase of products through our e-commerce platform. By accessing or using our services, you agree to these Terms and Conditions.

Please read them carefully before making any purchase.

Definitions

“We”, “Our”, “Us” refers to Tecbird Japan IT.

“You”, “Your”, “Customer” refers to any user or customer accessing our website or purchasing our products.

“Products” refers to Japanese language books, ebooks, course materials, and related educational resources available on our platform.

“Digital Products” refers to ebooks, downloadable materials, and any non-physical items.

Use of Website

2.1. By using our website, you confirm that you are at least 18 years of age or using the platform under the supervision of a legal guardian.

2.2. You agree not to use the website for any unlawful activity or attempt to disrupt its operation.

2.3. We may update, modify, or discontinue any part of the website or product listing at any time without prior notice.

Orders and Payments

3.1. All orders are subject to product availability. We may cancel any order if a product is out of stock or unavailable.

3.2. Prices listed on the website are in BDT and may change without prior notice.

3.3. Full payment must be completed at the time of purchase using available payment methods.

3.4. You must provide accurate and complete information during checkout.

Shipping and Delivery

4.1. Shipping charges are calculated during checkout based on your location and order size.

4.2. Delivery timelines are estimated and may vary due to courier delays or external factors.

4.3. Physical books will be delivered through courier services.

4.4. Digital products will be delivered via download link, email, or user account access.

Returns and Refunds

5.1. Physical books can be returned within 7 days if unused and in original condition.

5.2. Digital products such as ebooks are non-refundable once delivered.

5.3. Refunds will be processed through the original payment method within 7 to 14 business days after approval.

5.4. Return shipping cost must be paid by the customer unless the mistake is from our side.

Warranty

6.1. Books and educational materials generally do not carry a warranty.

6.2. Any printing defect or damage must be reported within 48 hours of delivery.

Limitation of Liability

7.1. We are not responsible for any loss or damage resulting from the use of our products or website.

7.2. Our liability is limited to the amount paid for the product.

Privacy Policy

8.1. We collect and use your data only to process orders and improve our service.

8.2. By using our website, you agree to our data handling practices.

Intellectual Property

9.1. All content including books, ebooks, text, and images are protected by copyright laws.

9.2. You may not copy, share, resell, or distribute any digital content without permission.

Governing Law

These Terms are governed by the laws of Bangladesh. Any disputes will be handled in the courts of Dhaka.

Changes to Terms

We may update these Terms at any time. Continued use of the website means you accept the updated Terms.

Contact Information

If you have any questions, please contact Tecbird Japan IT support.